Privacy Policy for Beanstalk Stories
Last updated: May 24, 2025
1. Introduction
Beanstalk Stories (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and place an order for a personalized children’s book.
2. Information We Collect
- Personal & Order Information: Name, email address, billing and mailing address, phone number, and any custom text you provide for the book.
- Photographs: Images you upload to personalize the book.
- Payment Details: Information necessary to process payment (e.g., credit/debit card data), handled directly by our secure checkout system.
- Usage Data & Cookies: Browser type, IP address, pages visited, time on site, and cookie identifiers to help us enhance your experience.
3. How We Use Your Information
- Order Fulfillment: To create, process, and ship your personalized book.
- Communication: To confirm orders, send shipping notifications, and respond to inquiries or support requests.
- Site Improvement: To analyze trends, administer the site, track user movements, and gather demographic information.
- Legal Compliance & Security: To detect and prevent fraud, comply with applicable laws, and protect our rights.
4. Data Retention
- Photographs: Retained only for the time necessary to process and produce your book—typically under one hour—then permanently deleted.
- Order Records: Retained indefinitely as part of our order history for customer service, legal compliance, and business analytics.
5. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to track activity on our site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
6. Sharing & Disclosure
We do not sell or rent your personal information. We may share information with:
- Service Providers: Partners who assist with payment processing, order fulfillment, shipping, website analytics, and image processing.
- Legal Authorities: When required by law or to protect our rights.
7. Security
We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
8. Children’s Privacy
Our service is directed to adults. If a buyer provides information for a child under 13, we store that information with the order record but delete any associated photograph immediately after processing. We rely on parents or guardians to consent to the collection and use of their child’s information.
9. Your Rights
Depending on where you live, you may have the right to:
- Access, correct, update, or delete your personal information.
- Object to or restrict our processing of your data.
- Withdraw consent at any time (where processing is based on consent).
To exercise these rights, please contact us at [email protected].
10. Changes to This Privacy Policy
We may update this policy from time to time. We will notify you of significant changes by posting the new policy here and updating the “Last updated” date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please email us at [email protected].